Comments on: Corporate Reputation: Lessons Still Aren’t Being Learned As Paperchase Falls Victim To Social Media Mudslinging http://www.socialmedialibrary.co.uk/blog/2010/02/corporate-reputation-lessons-still-aren%e2%80%99t-being-learned-as-paperchase-falls-victim-to-social-media-mudslinging/ Social Media Library Sat, 04 Feb 2012 06:16:02 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Nestle Facebook Response Leaves Sour Taste « Social Media Library http://www.socialmedialibrary.co.uk/blog/2010/02/corporate-reputation-lessons-still-aren%e2%80%99t-being-learned-as-paperchase-falls-victim-to-social-media-mudslinging/comment-page-1/#comment-1529 Nestle Facebook Response Leaves Sour Taste « Social Media Library Fri, 19 Mar 2010 14:43:01 +0000 http://socialmedialibrary.co.uk/blog/?p=431#comment-1529 [...] deep in the boardroom may be a familiar sigh rather than panic. But as with so many companies, and as Paperchase found out to their cost recently, Nestlé ’s response to the crisis has not been to limit or mitigate the damage, but [...] [...] deep in the boardroom may be a familiar sigh rather than panic. But as with so many companies, and as Paperchase found out to their cost recently, Nestlé ’s response to the crisis has not been to limit or mitigate the damage, but [...]

]]> By: uberVU - social comments http://www.socialmedialibrary.co.uk/blog/2010/02/corporate-reputation-lessons-still-aren%e2%80%99t-being-learned-as-paperchase-falls-victim-to-social-media-mudslinging/comment-page-1/#comment-459 uberVU - social comments Thu, 11 Feb 2010 15:46:23 +0000 http://socialmedialibrary.co.uk/blog/?p=431#comment-459 <strong>Social comments and analytics for this post...</strong> This post was mentioned on Twitter by SMLupdates: Silence from #paperchase can only lead to more & better organised #socialmedia boycott. Analisys of bad issue management http://ow.ly/16jmk... Social comments and analytics for this post…

This post was mentioned on Twitter by SMLupdates: Silence from #paperchase can only lead to more & better organised #socialmedia boycott. Analisys of bad issue management http://ow.ly/16jmk...

]]> By: Ted Bovis http://www.socialmedialibrary.co.uk/blog/2010/02/corporate-reputation-lessons-still-aren%e2%80%99t-being-learned-as-paperchase-falls-victim-to-social-media-mudslinging/comment-page-1/#comment-458 Ted Bovis Thu, 11 Feb 2010 15:36:24 +0000 http://socialmedialibrary.co.uk/blog/?p=431#comment-458 I don't think her main purpose is a blogger - she's an artist and far more active on Etsy. Paperchase could (should) have nipped this in the bud by dealing with her directly, when she complained (legitimately) to them. They didn't. Now Paperchase's official response on their website says they're 'deeply concerned' - only because of the Twitterstorm. I don’t think her main purpose is a blogger – she’s an artist and far more active on Etsy. Paperchase could (should) have nipped this in the bud by dealing with her directly, when she complained (legitimately) to them. They didn’t. Now Paperchase’s official response on their website says they’re ‘deeply concerned’ – only because of the Twitterstorm.

]]> By: Eoghan ONeill http://www.socialmedialibrary.co.uk/blog/2010/02/corporate-reputation-lessons-still-aren%e2%80%99t-being-learned-as-paperchase-falls-victim-to-social-media-mudslinging/comment-page-1/#comment-457 Eoghan ONeill Thu, 11 Feb 2010 15:30:46 +0000 http://socialmedialibrary.co.uk/blog/?p=431#comment-457 Hi Sue. The second question is easier to answer - a sporadically updated blog tends to be a rarely read blog - thus highlighting the fact that her readership has exploded as a result. As for the first point - just my opinion- I think I made that clear! Hi Sue. The second question is easier to answer – a sporadically updated blog tends to be a rarely read blog – thus highlighting the fact that her readership has exploded as a result. As for the first point – just my opinion- I think I made that clear!

]]> By: Sue Bailey http://www.socialmedialibrary.co.uk/blog/2010/02/corporate-reputation-lessons-still-aren%e2%80%99t-being-learned-as-paperchase-falls-victim-to-social-media-mudslinging/comment-page-1/#comment-455 Sue Bailey Thu, 11 Feb 2010 15:22:25 +0000 http://socialmedialibrary.co.uk/blog/?p=431#comment-455 Pretty sneery towards the artist, this. What has your opinion of the design got to do with anything? Why include it if it's "beside the point"? What has her blog being "sporadically updated" got to do with the story? Pretty sneery towards the artist, this. What has your opinion of the design got to do with anything? Why include it if it’s “beside the point”? What has her blog being “sporadically updated” got to do with the story?

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